To help us process your return and refund without delay, please ship each order separately using its own Narvar-generated return label. At this time, we’re unable to process combined returns from multiple orders in a single package.
Each return must be linked to a unique order ID so it can be tracked and refunded correctly.
How to Start a Return or Exchange
To begin the return or exchange process, visit our Returns Portal. You’ll need:
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Your order number
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The email address used to place the order
The portal will guide you through selecting the items you’d like to return or exchange and provide the correct shipping label for that order.
Limit 10 Items Per Package
For safe handling and accurate tracking, please do not include more than 10 items in a single return package—even if all items are from the same order.
Packages with more than 10 items may experience delays in processing or be returned to sender.
Pro tip: If you’re returning items from more than one order, be sure to complete the steps for each order separately and use the matching return label for each package.
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