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Refunds can take up to 10 business days to show up back in your account. Refunds are issued in the original form of payment. Gift returns are refunded to the original purchaser. Have an account w...

If you've placed a gift order on levi.com, we will display the item(s) and not the total price on the packing slip if any one of the following applies to your order: You've entered a ship to addre...

At any Levi's® store with a Tailor Shop, get up to two free alterations a year, discounts on custom embroidery, direct-to-garment printing, and more. Offer is available to registered Red Tab™ memb...

Ground shipping is free for Levi's® Red Tab™ Members on all orders of +$75 after all discounts are applied. You also get free returns on all orders. Plus exclusive access to new collections and spe...

At Home Pickup is a new return option that allows customers to schedule a date for a courier to pick up your return right from your home (Available Monday - Friday 9am - 4pm). After initiating the ...

If you have signed up for Levi's® Email Subscription and have not received your  Welcome offer: It can take up to 4 to 6 hours for you to receive your Welcome code Please check your spam/junk fold...

Yes. Once you’ve created an account and are signed in, you can go to the ‘Shipping Addresses’ section under ‘My Account’. From there, you can add, edit, or remove saved addresses. To add new addres...

Applying your promotional code is easy!  Once you have selected the items for your order.  Click on the shopping bag icon on the upper right corner of the page and start the checkout process.  On ...

Making changes to your account is easy — just log in with your username and password and edit your information. Please click here to access your account.  

Yes, we will remain open 24/7 online at Levi.com and the Levi’s app.