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How do I cancel my order?
If you've made a purchase and had a change of heart, here's a simple guide on canceling your order within the first hour after placing it. A Few Important Points to Keep in Mind: Time Limit: Orde...
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What Kind of Payment Does Levi.com Accept?
We accept Visa, Mastercard, American Express, Discover, Levi's® Gift Cards, PayPal, Venmo, Google Pay, Apple Pay (Apple Pay is available on mobile devices only), and Cash App Afterpay. We don't acc...
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What is Levi.com Privacy Notice?
Click here to read the Privacy Notice.
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Where are your stores located?
To find your nearest Levi's® Retail Store, Levi's® Outlet Store, or Levi's® Retail Partner, please visit the Levi's® store locator.
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What is Levi’s® Red Tab™ Member Program?
The Levi’s® Red Tab™ Member Program rewards you with personalized benefits based on what you shop for at Levi’s®, exclusive access to products and events, and now loyalty points that can be redeeme...
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Levi's® Warranty Claim & Policy
At Levi's®, we stand behind the quality of our products and want you to love every purchase. A 2-year warranty backs all Levi's® products against manufacturing and material defects (excluding norma...
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What are your shipping deadlines?
Please Note: Order cutoff times vary as we have multiple shipping locations. Orders placed after cutoff times are processed and shipped the next business day. It may take up to 48 hours for the c...
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Levi's® Pickup In-Store
Pickup In-Store is a new service allowing you to place an order and pick it up at a nearby Levi’s® store. Most orders will be ready within the same day if placed three hours before store-closing ti...
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Will merchandise that is tried on in-store be sanitized?
Yes. All items that are tried on will be quarantined for 24 hours before being returned to the sales floor.
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Levi's® Return & Exchange Policy
We want you to love your new Levi’s® purchase. If for any reason you’re not fully satisfied, we will gladly accept your returns or exchanges if the merchandise is in its original and unworn conditi...